Account Setup
- How do I find my decelerated student?
- How do I delete a student that has left the program?
- What PAEA Assessment Center permissions do I need?
- Common Fixes to CSV Student Upload Issues
- How do I edit student information?
- What if my password link has expired?
Purchasing Exams
- Requesting a Quote
- Do unused exam credits expire?
- How do I send my purchase order (PO) so PAEA can release my exam credits?
- Will credit card purchases be released immediately upon order?
- Where can I get an invoice for my exam order?
- Who can order PAEA exams?
Scheduling Exams
- When should I schedule separate exam events?
- Why doesn't my student show up for selection when scheduling an exam?
- How much time is allotted for each exam?
- How do I edit information for a scheduled exam?
- How do I cancel an exam?
- What if a student is taking an exam in a different time zone than the program's?