Getting Started

Pricing

• PAEA Assessment Pricing
• Do you offer exams to PA programs outside of the United States?

Account Setup

• What if my password link has expired?
• Why can’t I find a program user/proctor in the Assessment Center that we had listed in ExamDriver?
• My program has never used PAEA exams. How do we get setup?
• How do I add new faculty, staff, or proctor users to my program's roster?

Purchasing Exams

• How do I send my purchase order (PO) so PAEA can release my exam credits?
• Will credit card purchases be released immediately upon order?
• Where can I get an invoice for my exam order?
• Who can order PAEA exams?
• What are the steps for ordering exams?

Scheduling Exams

• Why don't I see my Student Exam Box credits when scheduling an exam?
• How do I reschedule PAEA exams?
• How do I cancel an exam?
• Why does a particular student not appear when I click Assign Students on an exam event?
• What if a student is taking an exam in a different time zone than the program's?
• What ADA accommodations does PAEA allow?

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