In the Room
This section includes answers to questions related to the exam administration.
- A student received a warning message that their browser's pop-up blocker needs to be disabled in order to launch the exam. However, the pop-up blocker is already disabled. What is going on?
- Are students allowed to use a pencil and scratch paper during an exam?
- Does the tutorial count against students' exam time?
- Why does the test not navigate forward when a student is on the last item in a section?
- What is the difference between Exiting, Pausing, and Stopping an exam?
- What do these alerts mean, and what should I do about them?
- Why did I receive a disconnected alert?
- If I re-authorize a student, will their answers be saved?
- What happens if a student accidentally closes the exam window before hitting Complete?
- What does the Completed alert mean?
- What happens if a student's exam auto-ends?
- Why doesn't the time remaining per exam update in real time on the Proctor screen?
- In a proctoring session, when does the remaining time appear?