After receiving alerts (one alert for Inappropriate Key Stroke and Print Key Detected, or three alerts for Viewing Other Content), a student will notice that their exam has been automatically paused. The alert on the Proctor Session screen will read Auto-Pause. After two additional alerts, the student’s exam will automatically end.
The proctor(s) assigned to the exam event will receive a notification that the system has ended a student’s exam. The notification will read Auto-End, and will appear within the Alerts area, indicated by a flashing red number. The proctor must immediately click the Investigate button to take responsibility for the alert. Note: This is the same for both auto-paused and auto-ended exams.
A pop-up box will appear requesting more details. The proctor must then approach the student to investigate the behavior. If they are deemed to have engaged in inappropriate behavior, ask them to pack up their belongings and quietly leave the exam room, then add notes in the pop-up box’s Comments section on the results of the investigation. You will not have the option to resume the exam.
A message will be automatically and immediately generated to the proctor and to PAEA Exam Support, and PAEA will be in contact via email with follow-up questions and to provide options for next steps. If the proctor determines that the behavior is not a violation, then PAEA will offer to resume the exam (if the student is still in the room) or discuss retesting options (if they have left). If the behavior is a violation, the proctor must initiate an academic integrity investigation and notify PAEA of the next steps. PAEA may then hold or invalidate the score, or release it for an incomplete grade, at the program’s request. If the program wishes to retest the student, PAEA will caution against invalidating the exam right away, as it may result in the student receiving the same form again.
More information, including policies and resources, are available on our Proctor Resources page.